Privacy, Cookies and Personal Data (GDPR)
Kolpa-resort.si saves the personal information of our visitors when booking the accommodation. Then the guest will enter the name, surname, email, telephone and address. We use the collected data exclusively for business - reservation of accommodation, guest registration, invoicing, arrival notification, contacting in case of changes, etc. Kolpa-resort.si does not use telephone numbers for direct marketing purposes (for example, promotional SMS). Your data entered during the reservation or The history of purchases is processed only for the needs and analysis of Kolpa-Resort.si and we do not pass it on to third parties. Kolpa-resort.si does not collect, collect or store so-called sensitive personal information about you. If you create a reservation on Kolpa-resort.si, the information entered is saved to Kolpa-resort.si. Data in them (eg phone, address, etc.) are not used for other purposes than providing all the information that the guest disturbs.
Payment by credit card -PAYPAL on Kolpa-resort.si
If you pay your reservation on Kolpa-resort.si with a credit card, Kolpa-resort.si does not store or have access to your credit card number. The card and payer details (name, surname, address) are transferred to our Paypal credit card provider via the secure connection. This is necessary for processing and making payments. They are also bound by the GDPR provisions.
Sign up for email newsletters and other email communications
When registering on newsletters, we only save your email address. We support explicit agreement in Kolpa-resort.si by signing up for our newsletter - then agreeing to a newsletter order. If you submit an option to submit a newsletter when submitting a contact form, we can send you some updates, discounts or nice news from the Kolpa Resort from time to time. Whenever you can unsubscribe by clicking on "unsubscribe" in the email so received. If you sign up for news, your email is shared with our email provider (WIX.com & MAILCHIMP, which is subject to all the GDPR provisions that protect your information), which allows us to send letters and other e-communications (otherwise we can not send emails). You can also apply to our newsletters in other ways (input fields on Kolpa-resort.si, brochures, etc.). Whenever you can request a deletion from the list of recipients of our newsletter - by clicking on the link in the email, replying to the email or by sending us a new email at . We also do not like spam, so we try not to send letters to email recipients who do not want to.
Deletion of personal information
If you want Kolpa-resort.si to delete all your personal information (if any), please send us an email to . We will delete the history of your purchases (ie all your past orders and all related information) and your email in our email system (if you subscribe to news). We do not store any other information about you (credit cards, paypal accounts, etc.) or we can not identify you from them (web browsing, etc.). To find out what information we have about you (purchase history, for example), write to . Everything about the new European Regulation (GDPR) governing your and our rights regarding the use of data can be found on the European Commission's website.
Of course, you can always contact us for any privacy, personal information and cookie questions when using the Kolpa-resort.si website. We want you to feel good at us, so we are happy to help you. At the time of the introduction of the new European Directive (GDPR), there are many open issues, most probably for now we have no answers - not us, not the authors of the regulation. However, we will make sure that we handle your data in Kolpa-resort.si carefully and do our best not to get into the wrong hands.