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Privacy, Cookies and Personal Data (GDPR)

PERSONAL DATA saves the personal information of our visitors when booking the accommodation. Then the guest will enter the name, surname, email, telephone and address. We use the collected data exclusively for business - reservation of accommodation, guest registration, invoicing, arrival notification, contacting in case of changes, etc. does not use telephone numbers for direct marketing purposes (for example, promotional SMS). Your data entered during the reservation or The history of purchases is processed only for the needs and analysis of and we do not pass it on to third parties. does not collect, collect or store so-called sensitive personal information about you. If you create a reservation on, the information entered is saved to Data in them (eg phone, address, etc.) are not used for other purposes than providing all the information that the guest disturbs.


Payment by credit card -PAYPAL on

If you pay your reservation on with a credit card, does not store or have access to your credit card number. The card and payer details (name, surname, address) are transferred to our Paypal credit card provider via the secure connection. This is necessary for processing and making payments. They are also bound by the GDPR provisions.

Sign up for email newsletters and other email communications

When registering on newsletters, we only save your email address. We support explicit agreement in by signing up for our newsletter - then agreeing to a newsletter order. If you submit an option to submit a newsletter when submitting a contact form, we can send you some updates, discounts or nice news from the Kolpa Resort from time to time. Whenever you can unsubscribe by clicking on "unsubscribe" in the email so received. If you sign up for news, your email is shared with our email provider ( & MAILCHIMP, which is subject to all the GDPR provisions that protect your information), which allows us to send letters and other e-communications (otherwise we can not send emails). You can also apply to our newsletters in other ways (input fields on, brochures, etc.). Whenever you can request a deletion from the list of recipients of our newsletter - by clicking on the link in the email, replying to the email or by sending us a new email at We also do not like spam, so we try not to send letters to email recipients who do not want to.


Deletion of personal information

If you want to delete all your personal information (if any), please send us an email to We will delete the history of your purchases (ie all your past orders and all related information) and your email in our email system (if you subscribe to news). We do not store any other information about you (credit cards, paypal accounts, etc.) or we can not identify you from them (web browsing, etc.). To find out what information we have about you (purchase history, for example), write to Everything about the new European Regulation (GDPR) governing your and our rights regarding the use of data can be found on the European Commission's website.


COOKIES .si uses cookies to measure the visit, improve the user experience, and occasionally show an ad. With these cookies we can not identify you online, we do not have access to your computer or your web browsing. In addition to the cookies necessary for the operation of the site, we also use: Google Analytics (anonymized) helps us to visit the web site / cookie duration: up to 3 years Google DoubleClick and YouTube / Cookies to show Google ads / cookie duration: up to 1 year Facebook / helps us show you interesting content and ads Kolpa Resort on Facebook / cookie duration: up to 1 year Analytical cookies (heatmap) / cookie duration: up to 6 months GetSiteControl / allows us to display applications on email letters and other input forms at / cookie duration: up to 6 months You can delete or disable cookies with the settings in your browser. If you disable cookies, some parts of the Website of .si may not work correctly (shopping cart, etc.).


Of course, you can always contact us for any privacy, personal information and cookie questions when using the website. We want you to feel good at us, so we are happy to help you. At the time of the introduction of the new European Directive (GDPR), there are many open issues, most probably for now we have no answers - not us, not the authors of the regulation. However, we will make sure that we handle your data in carefully and do our best not to get into the wrong hands.

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